Shopping through e-commerce sites is a lot easier and time-saving in this era of faster internet especially for those who always run out of time. One of the best e-commerce websites today is Amazon that provides world-class services to its customers. But, before going for haphazard purchase and buying some not-so-useful stuff, be sure you know Amazon’s Return Policy, summarized here by FinanceShed.
It is important to carefully study the return policy before confirming the order. There are numerous questions from the buyer perspective when it comes to returning policies such as Do you need tracking or insurance? Does one need to return the product to Amazon or third party sellers? How to return the product? Is prime membership mandatory to have free return shipping? Is there any limit on returning the product? Don’t worry. We have everything you need to know.
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How to Return The Product and How it Works?
One needs to return the product within 30 days from the date of receipt of products. A return label is provided by Amazon on the website and is also provided on the email. Generally, in most of the cases, items shipped from Amazon can be returned within 30 days but some products might have different policies or requirements associated with them.
When you buy products directly from a seller that fulfills and ships its own inventory you need to go through their return policy as the return is sent back to third-party sellers instead of Amazon. While most of the sellers have the same return policy as of Amazon, some policies may vary.
If the items are Amazon fulfilled items, you won’t have to pay the return shipping charges but, if they are sold by third party seller you probably will have to pay such charges, however, you can avoid that if you initiate the return from Amazon return page and start live chat with the seller. This policy is similar for Amazon Prime Members as well.
Return of Digital and Electronic Items
When you buy Electronic Items like new Desktops, Laptops, etc. and that didn’t start when arrived or arrived in damaged condition, you can return the products within 30 days. If these gadgets are damaged due to customer’s misuse or tempered by customers and it becomes unsellable then customers may be charged higher restocking fees. Also, if it is found that customers have misrepresented the condition of items and initiated a return, they can impose customer fees.
When you have purchased Digital Items such as games, software downloads, etc. be very sure as you cannot return such products. Also, books purchased from the Kindle Store can be returned only within 7 days.
Some Crazy Tips
- You can actually get cashback if you see the price drop on Amazon after you buy products.
- You can also get a price match refund on electronics items such as televisions and cell phones if you see better deals somewhere else.
- Sometimes, you can also get a refund of the full amount or replacement without even having to return the products.
Things that Cannot Be Returned
- Items classified as flammable liquids or gases and hazardous materials
- Gift Cards
- Downloadable software
- Fresh Flowers
- Live Insects and Plants
- Some Grocery and Health care Products
- Custom made products
- Some jewelry and electronic products
Amazon is definitely a consumer-friendly e-commerce website providing really great services but is sometimes strict about the return policies so it is important to know all the return policies and terms and conditions.
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